Shipping Policy

At BAZELLA Skincare, we aim to process and deliver your orders safely and efficiently.

Order Processing

Orders are generally processed within 1–3 business days after order confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take longer.

Delivery Time

For orders within Pakistan, estimated delivery time is approximately:

3–7 business days after dispatch.

Delivery times may vary depending on your location, courier service, weather, holidays, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your order.

Order Confirmation

After placing an order, you may receive an order confirmation through your provided phone number, WhatsApp, or email.

Our team may contact you to confirm your order before dispatch.

Delivery Address

Customers are responsible for providing a correct and complete delivery address and valid contact number.

BAZELLA Skincare is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Failed Delivery

If a courier is unable to deliver your order because the customer is unavailable, the address is incorrect, or the order is refused, additional delivery charges may apply for another delivery attempt.

Delays

Delivery may occasionally be delayed due to:

• Weather conditions
• Courier delays
• Public holidays
• Incorrect address information
• High order volume
• Unforeseen circumstances

We appreciate your patience in such situations.

International Shipping

If international shipping is available, additional shipping charges, customs duties, taxes, or import fees may apply. Unless otherwise stated, these charges are the customer's responsibility.

Contact Us

For shipping-related questions:

Email: [Your Email]
WhatsApp: [Your WhatsApp Number]
Phone: [Your Phone Number]

BAZELLA Skincare
Healthy Skin, Brighter You.